Terms of service

Terms of Service

 

OVERVIEW

 

This website is operated by CalmLucky. Throughout the site, the terms "we", "us" and "our" refer to CalmLucky. CalmLucky offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

 

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms of Service. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.

 

Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms, you may not access the website or use any services.

 

SECTION 1 — ONLINE STORE TERMS

 

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and you have given us your consent to allow any of your minor dependents to use this site.

 

You may not use our products for any unlawful purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws).

 

A breach of any of these Terms may result in immediate termination of your Services.

 

SECTION 2 — PRODUCTS

 

All CalmLucky wind chimes are handcrafted from natural seeds and fruit shells. Each piece is unique — variations in color, size, shape, and sound are natural characteristics of handmade products and are not considered defects.

 

We have made every effort to display the colors and images of our products accurately. However, we cannot guarantee that your device screen will accurately represent the actual colors.

 

We reserve the right to limit sales of our products to any person, geographic region, or jurisdiction, and to discontinue any product at any time.

 

SECTION 3 — ORDERS AND PRICING

 

We reserve the right to accept or decline any order. Prices for our products are subject to change without notice. We are not liable if any product listing contains a pricing or description error — in such cases, we may cancel the order and notify you.

 

Your purchase is subject to our Refund Policy (https://www.calmlucky.com/policies/refund-policy).

 

Unless otherwise stated, prices do not include taxes, shipping, customs, or import charges, which are your responsibility.

 

SECTION 4 — SHIPPING AND DELIVERY

 

All orders are processed within 1–3 business days. Estimated delivery times are provided in our Shipping Policy (https://www.calmlucky.com/policies/shipping-policy) and are estimates only — they are not guaranteed delivery dates.

 

We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once products are transferred to the carrier, risk of loss passes to you.

 

SECTION 5 — INTELLECTUAL PROPERTY

 

All content on this site — including text, images, product designs, videos, audio recordings, logos, and graphics — is the property of CalmLucky and is protected by copyright and other intellectual property laws.

 

You may not reproduce, distribute, modify, or use any content from this site without our prior written consent.

 

SECTION 6 — THIRD-PARTY SERVICES

 

Our store may use third-party tools and services (such as payment processors and review platforms) that are not operated by us. We are not responsible for the content, policies, or practices of any third-party services, and you access them at your own risk.

 

SECTION 7 — PERSONAL INFORMATION

 

Your personal information is governed by our Privacy Policy (https://www.calmlucky.com/policies/privacy-policy).

 

SECTION 8 — CUSTOMER REVIEWS AND FEEDBACK

 

If you submit reviews, comments, photos, or other content, you grant CalmLucky a non-exclusive, worldwide, royalty-free license to use, reproduce, and display such content in connection with our business. We may remove any content we determine to be inappropriate.

 

SECTION 9 — ERRORS AND INACCURACIES

 

Occasionally, there may be information on our site containing typographical errors or inaccuracies relating to product descriptions, pricing, or availability. We reserve the right to correct errors and update information at any time without prior notice.

 

SECTION 10 — DISCLAIMER OF WARRANTIES

 

Our products are provided "as is." We do not warrant that product results will meet your expectations, or that the site will be uninterrupted or error-free.

 

Some jurisdictions do not allow limitations on implied warranties, so these limitations may not apply to you.

 

SECTION 11 — LIMITATION OF LIABILITY

 

To the fullest extent permitted by law, CalmLucky shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or services.

 

SECTION 12 — INDEMNIFICATION

 

You agree to indemnify and hold CalmLucky harmless from any claims or damages arising from your breach of these Terms.

 

SECTION 13 — GOVERNING LAW

 

These Terms shall be governed by and construed in accordance with the laws applicable to CalmLucky's place of business, without regard to conflict of law principles.

 

SECTION 14 — CHANGES TO THESE TERMS

 

We reserve the right to update these Terms at any time. Changes will be effective upon posting. Your continued use of the site after changes are posted constitutes acceptance.

 

SECTION 15 — CONTACT INFORMATION

 

Questions about the Terms of Service should be sent to us at calmlucky@calmlucky.com.

 

CalmLucky

 

Email: calmlucky@calmlucky.com

 

Website: www.calmlucky.com